Warranty Registration

WARRANTY REGISTRATION

Thank you for purchasing the Airpura air purifier. In order for us to provide you with the best customer support, let you know when it's time to change your filters or inform you of important product updates, please fill out this warranty registration form.

WARRANTY FOR AIRPURA PRIVATE AND RESIDENTIAL USE

Where the Airpura Air Purifier is used for private or residential purposes, the following warranty applies. The determination of the type of use will be made exclusively by Airpura Industries Inc. If within five (5) years from the date of the original purchase by the end user from the Authorized Dealer, any Airpura air purifier (with the exception of filters, UV lamps or electrical plugs) is proved to be defective by reason only of faulty workmanship or materials, Airpura Industries Inc. will either repair or replace the part or product free of charge for labor, materials and shipping only. This decision to repair or replace will be made by Airpura.

If after five (5) years and not more than ten (10) years from the date of the original purchase by the end user from the Authorized Dealer, an Airpura air purifier (with the exception of filters or UV lamps) is proved to be defective by reason only of faulty workmanship or materials, Airpura Industries Inc. will at their option, repair or replace the part or product free of charge for labor only. Any replacement parts deemed necessary by Airpura Industries and shipping of unit will be charged to the purchaser.
This warranty is limited to the original retail
purchaser and is not transferable. The warranty does not cover damage due
to accidents, abuse, tampering or misuse, nor does it cover damage resulting
from service by persons other than Airpura.

WARRANTY FOR AIRPURA COMMERCIAL USE

Where the Airpura Air Purifier is used for commercial purposes, the following warranty applies.
If within two (2) years from the date of the original purchase by the end user from the Authorized Dealer, any Airpura air purifier (with the exception of filters, UV lamps or electrical plugs) is proved to be defective by reason only of faulty workmanship or materials, Airpura Industries Inc. will either repair or replace the part or product free of charge for labor, materials and shipping only. This decision to repair or replace will be made by Airpura.

If after two (2) years and not more than five (5) years from the date of the original purchase by the end user from the Authorized Dealer, an Airpura air purifier (with the exception of filters or UV lamps) is proved to be defective by reason only of faulty workmanship or materials, Airpura Industries Inc. will at their option, repair or replace the part or product free of charge for labor only. Any replacement parts deemed necessary by Airpura Industries and shipping of unit will be charged to the purchaser.

Obvious defects must be communicated to the Authorized Dealer within 10 days from the purchase date. This warranty shall not apply to damage caused through misuse, wear and tear, neglect, unauthorized repair or to damage caused through installation, adaptation, modification or use in an improper manner or inconsistent with Airpura’s operating and maintenance instructions, wear or deterioration due to environmental conditions or to damage occurred during transit.
The warranty will be null and void if product is opened up or tampered with beyond
filter chamber. This includes the motor fan compartment, any electrical
components, the control panel and the electrical plug socket.
Airpura Industries will not be liable under this warranty for any fault or damage arising from defective workmanship, if the product has been serviced, repaired or modified by any person other than Airpura Industries Inc. or the manufacturer’s serial label has been removed or tampered with.

All products returned for service or repair must be accompanied with a RA (Return Authorization) number. The RA number must be clearly visible on the external packaging. The absence of an RA number will delay the service or repair process. Any shipment to Airpura Industries Inc. not accompanied with an RA number will not be accepted or will be immediately sent back to the shipper. Please contact the dealer you purchased the unit at in order to receive an RA number prior to shipment.